Here are some troubleshooting steps you can try: Notebook Keyboard Troubleshooting (Windows 10, | HP® Customer Support If it's the forumer and you Upgraded it to Win10, most likely, the keyboard is simply failing due to use over time.
However, HP Customer Support is generally not available on the weekends, so you might have to wait until Monday to contact them. NOTE: After you get through, stay on the line until you are finally able to talk to some one - it can take a while! If you live elsewhere, contact information is on this page: If you live in the US or Canada, contact information is on this page: I did this recently and the HP Tech was able to remotely access my PC from the Internet and do the needed repairs. While this PC is still under warranty, you should contact HP Customer Support directly to have them put you in touch with HP Technical Support to see what they can do about diagnosing and repairing your machine remotely.
Is yours one of the models that came with Win8, or did yours come preinstalled with Win10?Īsking because, if it's the latter, you should not be having problems with a PC this new. You say these keys most likely NEVER worked? Allow me to welcome you to the HP forums!
